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This report examines the experiences of ethnic minority communities in North East London in relation to health care services during the Covid-19 pandemic, in the months of March 2020-October 2021. We analysed aggregated feedback from 1,682 comments. -
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Our annual report showcases the grafting the Healthwatch Tower Hamlets team have done to listen to our community's experiences throughout 2020 and 2021. We listened to over 4,000 residents and utilized their stories to improve local health and social care services. -
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A Community Insight System (CIS) Trend Analysis Report and Dashboard Report showing the overall sentiment of how people feel about health and care services, specifically GP services, across North East London. -
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A Community Insight System (CIS) Trend Analysis Report and Dashboard Report showing the overall sentiment of how people feel about GP services across Tower Hamlets, Newham & Waltham Forest. -
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We conducted a Community Insight System (CIS) research project, analysing the views and experiences of 580 residents in Tower Hamlets who were/are living with a long-term condition/disability. -
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A Community Insight System (CIS) Trend Analysis Report and Dashboard Report showing resident's experiences and overall sentiment of GP services from the 1st January 2020 - 31st December 2020. -
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A Community Insight System (CIS) report based on 63 residents in Tower Hamlets who are disabled or living with serious long-term conditions and their views on the Covid-19 vaccine. -
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As part of the NHS Long Term Plan consultation, we spoke to 347 people at four local street markets to find out what they would do to improve health and wellbeing in Tower Hamlets. -
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This report discusses how integrated social and health care services can be improved in the future. We have gathered the views of over 400 adults with care needs in Tower Hamlets to analyse their experiences of these services.
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North East London Clinical Commissioning Group (NEL CCG) has launched (13 June 2022) an online survey to seek feedback on their proposed new fertility policy that outlines the NHS help available for people who are trying to get pregnant. -
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We conducted research analysing the views and experiences of 40 young people on the prevention of diabetes in Tower Hamlets. Participants took part in interviews and also focus groups to share their experiences around prevention. -
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Clear, understandable information is important to help you make the right health and care decisions. Join our campaign and have your say on what needs to change. -
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The current hospital backlog has had a huge impact on many patients waiting for treatment. But if you are a woman, on a low income or from an ethnic minority background, you are more likely to have a worse experience of waiting for care. -
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New research shows that many NHS trusts are not meeting their legal duty to help people with additional communication needs. -
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As part of Healthwatch England's 'Your Care, Your Way' campaign, they have set out five headline recommendations to help health and care services ensure that people who have communication needs are given their healthcare information in the way they need it. -
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Healthwatch England's new report explores people's experiences of digital and remote healthcare and sets out five principles for post-COVID-19 care to ensure no one is left behind. -
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This is your chance to tell help improve local services in Tower Hamlets by sharing your experience of using them.
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Tower Hamlets Council and its partners have secured a £5m funding award through a new national scheme to boost support for research to address health inequalities. -
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Care Home Direct Enhanced service. A trend Analysis report on GP services provided to Care Home residents in the eight boroughs of North East London. By Healthwatch Tower Hamlets. May-July 2022. -
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For the last two weeks, Healthwatch Tower Hamlets were joined by two work placement candidates as part of our work placement programme. Read on to find out what type of work they were involved in and what skills they learned during their time with us. -
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Share Your Feedback about Health and Care Services
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Gain experience in using a variety of skills whilst contributing to your local community and build your CV too! -
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Anxiety is one of the most common mental health problems we can face. Focusing on anxiety for this year's Mental Health Awareness Week will increase people's awareness and understanding of anxiety by providing information on the things that can help prevent it from becoming a problem.
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Loneliness and social isolation are common problems for people of all ages in our borough. These conditions can lead to poor physical and mental health and increase the risk of developing conditions like dementia and depression. The elderly are particularly vulnerable due to reduced mobility and lack of proximity to family, but young people also experience loneliness when away from home.
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In our annual report, we highlight the hard work of the Healthwatch Tower Hamlets team in actively listening to the community's experiences during 2022 and 2023. By gathering and utilizing the stories of residents, we were able to enhance the quality of local health and social care services. -
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Thank you for supporting Healthwatch Tower Hamlets during our transition to YVHSC. We are proud of the progress made in the past year and welcome your feedback. Take our survey to share your thoughts.
Note: the survey is for stakeholders only. -
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A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about health and care services in Tower Hamlets. -
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A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about GP services in Tower Hamlets. -
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A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about mental health services in North East London. -
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A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about children's health services across North East London. -
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A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about long-term condition services across North East London. -
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A Community Insight System (CIS) Dashboard Report showing patients' overall sentiment on their experiences with Barts Health from 1 July 2022, to 30 June 2023. -
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A Community Insight System (CIS) Dashboard Report showing patients' overall sentiment on their experiences with North East London Hospital Services from 1 July 2022, to 30 June 2023. -
Advice and Information -
We understand that making a complaint about NHS or social care services can feel daunting. Check out our top tips and guidance to help you through the process. -
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A Community Insight System (CIS) Dashboard Report showing patients' overall sentiment on their experiences with Barts Health from 1 October 2022, to 30 September 2023. -
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A Community Insight System (CIS) Dashboard Report showing patients' overall sentiment on their experiences with North East London Hospital Services from 1 October 2022, to 30 September 2023. -
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We're thrilled to announce that we had interns as part of our internship program. Their names are Luke and Haley, and they supported us for 12 weeks in 2023. Please keep reading to learn more about the tasks they worked on and the skills they acquired during their time here. -
Advice and Information -
As winter sets, it's crucial to prioritise your physical and mental health. We have advice and information to help you stay healthy this winter, including getting vaccines and taking care of your mental well-being. -
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Under a new plan published recently, people will benefit from millions more NHS dental appointments over the next year. Read our response. -
Advice and Information -
Access your health record securely with Patients Know Best (PKB) for free and easily from your smartphone, tablet or computer.
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The report presents key findings from feedback on Ethnic minority communities’ access to mental health care in Tower Hamlets collected through the Community Insights System (CIS). -
Advice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.