Our volunteers are at the heart of what we do

From talking to people about their experiences of health and social care, to writing reports, to updating our social media - volunteers are vital to our work. Whether you have a few hours to spare or are looking for a regular commitment, we've got a volunteering role to suit you. 

Current volunteering opportunities

Take a look at our current volunteering opportunities:

Voluntary Trained Observer / Enter & View Representative

Healthwatch services have a statutory function to carry out Enter & View visits to health and care services to review services at the point of delivery. This involves visiting with a team of representatives to observe the service, view the premises and talk to both staff, patients/residents, carer and relatives. Visits involve using all the senses and going through questions and surveys. Enter & View visits often take place at care homes but can cover a range of services such as hospital wards, community clinics and support groups.

You will receive full training on how to perform an Enter & View visit.

During the Covid pandemic a method for carrying out ‘virtual’ visits has been developed, adapting the in-person model and incorporating a wider array of supporting tasks for delivery.

Voluntary Trained Observer Role Description

Healthwatch Advisory Committee Member

Your Voice in Health and Social Care (YVHSC) are looking for local residents interested in becoming part of Healthwatch Tower Hamlets. We are looking for people to join our Advisory Committee with local knowledge, experience and passion for promoting better health and social care for local people.

The committee acts as an advisory group supporting the local staff team with projects and monitoring the progress of the service. The Healthwatch Advisory Committee also plays important representational and public relations roles working with local communities and key partners to drive influence and impact, and improve health and social care services for residents.

Healthwatch Advisory Committee Member Role Description

Community Engagement Volunteer

As a Community Engagement volunteer, you will be taking a lead in helping us reach people, contributing to our Patient Experience and Emerging Communities Programmes. This role is ideal if you like talking and interacting with people, are passionate about the voice of the local communities and believe in equality.

Community Engagement Volunteer Role Description

Community Research Volunteer 

The Community Research volunteer plays a key role in our deep-dive studies helping us bring the patient experience to life. The role requires collecting, logging, analysing, and reporting on feedback from our local community.  The research we conduct helps to shed light on inequalities and other issues within local health and social care provision. As a result of our research, we publish a set of recommendations to our health and social care partners.

Community Research Volunteer Role Description

Data, Evidence, and Insight Volunteer

Our Evidence & Insight department is bringing together data from across our six Healthwatch services to analyse, investigate, draw out and report upon any collective themes and trends. A Data, Evidence and Insight volunteer will work with this large data set, manipulating and analysing it for interesting findings. With a particular focus on improving our understanding of inequalities this role will help deepen our knowledge and insight across a range of topics and areas. Key to its success is translating this data and the resulting findings into engaging, accessible infographic reports and presentations.

Data, Evidence, and Insight Volunteer Role Description

Marketing & Communications Volunteer

This role is an opportunity to assist in creating and posting content across social media, Websites, and print media. Those looking for further skills will have the opportunity to develop strategies with the aim of increasing brand awareness and customer engagement for Healthwatch as well as analysing long-term needs and outlining necessary changes to our social media strategy.

Marketing & Communications Volunteer Role Description

Signposting & Information Volunteer

The Signposting & Information volunteer role supports our delivery of the Healthwatch values in three main ways:

  • To help deliver the Healthwatch Tower Hamlets information service, answering questions from the public by telephone, email, post, and social media. 
  • To provide information and signposting to local people to help them navigate health and social care services in the borough and be able to raise their concerns
  • To support other Healthwatch work, and projects related to information for the public and gathering views of NHS and care services

Signposting & Information Volunteer Role Description

Website Support Volunteer

Our website forms a key part of our work enabling us to engage people, prompt them to share their experiences with us, provide them with information and signposting, share important local health and social care news and showcase our studies and reports, detailing how we use their voices to help shape and improve health and care services.

This role will focus on supporting the ongoing updates and development of our website as a key platform for the service

Website Support Volunteer Role Description

Interested in applying?

Healthwatch Tower Hamlets Volunteers are recruited through our Volunteer Hub at Your Voice in Health and Social Care (YVHSC).

If you have accessibility needs or are unable to sign up online, please contact the Volunteer Hub on 020 3886 0839 or 079 4439 1223 or email vip@yvhsc.org.uk .

Find out more about the Volunteer Hub

To apply please sign up at Better impact and someone from YVHSC will contact you.

Apply Here

Your application will be processed by our central team at our Ealing Offices, however, please note that all volunteering roles for Healthwatch Tower Hamlets take place within our borough. Our local office is located at Pill Box, 115 Coventry Road, Unit 104, London, E2 6GG.

Not found a role that suits you? We're always keen to hear from people who have new skills to offer us, if that's you, get in touch.

Healthwatch Tower Hamlets Committee Members

We are looking for people with local knowledge, experience and passion for promoting better health and social care to join our committee. The committee represents an advisory body overseeing strategic direction and monitoring the progress of Healthwatch Tower Hamlets. Please find below the full role description and instructions on how to apply.

Advisory Committee Member Job Description

Get in touch

Talk to us about our volunteering opportunities and we can work with you to find something that suits you. 

Contact us