CIS Report - Community Insights on Disabled People

Key Findings

There is no "one size fits all" solution.

Impact of Covid-19:

• 53% of respondents experienced disruption in their healthcare or social care.
• Some Covid-19 safety measures can make clinical spaces less accessible to disabled people. For example, the requirement to wear a mask and ring the door before entering can be challenging for people with hearing impairments who need to lip-read.

Most affected by social isolation:

• People aged under 25
• People of White non-British ethnicities.

Most affected by disruptions in healthcare/ social care:

• People living with chronic pain
• People from BAME backgrounds
• People aged under 65, particularly children aged under 18
• People with learning disabilities
• Digitally excluded people
• People with more severe disabilities (unable to work or leave home)

Accessibility:

• 32% of all respondents were digitally excluded.
• 41% of respondents with a sight impairment preferred information that was NOT written.
• 11% of respondents with a hearing impairment said they found it harder to access the information they needed because the language used was too complicated.
• 7% of respondents of non-White ethnicities said they would need ro receive information in languages other than English.
• 30% of neurodivergent respondents said they would like to receive information in plain language, with easy to understand explanations.