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Advice and Information -
Not sure whether you’re eligible for a flu vaccine or how to get it? Read our frequently asked questions. -
Advice and Information -
How can you find an NHS dentist? -
Advice and Information -
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health. -
Report -
Our report on GP services provided to Care Home residents in the borough. -
Report -
Report on GP services provided to Care Home residents in the eight boroughs of North East London. -
Report -
Healthwatch Tower Hamlets analysed comments from GP service users relating to different service aspects around access and summarised the key findings. -
Advice and Information -
What is Scarlet Fever, what are the symptoms, and what to do if your child displays symptoms. -
Advice and Information -
Tips to help you stay well this winter and get the care you need.
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Report -
Trend analysis report of people's experience of health, care and community Services in Tower Hamlets for the period of October to December 2022. -
Report -
A trends analysis report of GP services in Tower Hamlets for the period of January to December 2022. -
Advice and Information -
General practitioners (GPs) are doctors who treat all common medical conditions.
Where necessary they can refer you to hospitals and other medical services for urgent and specialist treatment. They focus on the health of the whole person combining physical, psychological and social aspects of your care.
Your GP should usually be your first point of call for all medical questions and you will need to make an appointment.
You can book appointments with your GP practice online via their website or using the NHS app. If you can’t get online you can call your practice. -
News -
Tower Hamlets Health and Wellbeing Board is in the process of developing an updated Pharmaceutical Needs Assessment (PNA) for the borough. This is an important document that describes health and wellbeing need and the provision of pharmacy services. -
News -
Improving how the Council and NHS can work with people and the voluntary and community sector to improve health and care services. -
Report -
Care Home Direct Enhanced service. A trend Analysis report on GP services provided to Care Home residents in the eight boroughs of North East London. By Healthwatch Tower Hamlets. May-July 2022. -
News -
Each month the NHS publishes national and regional data on GP appointments. You can see in the infographic below that in December 2022, GP practices in north east London provided over 860,000 appointments. 46% of the of these appointments were same day, 57% were within one day and 78% were within one week. 65% were face-to-face and 34% over the phone; and 58% of these appointments were with a GP and 41% with another member of practice staff like a nurse. -
Advice and Information -
With the cost of living crisis affecting communities nationwide, the London Borough of Tower Hamlets have shared information on accessing your local FOOD Stores and tips on managing your food bills. -
News -
Gain experience in using a variety of skills whilst contributing to your local community and build your CV too! -
Report -
A trend analysis report by Healthwatch Tower Hamlets- 11 April 2023 -
Report -
A Community Insight System (CIS) Trend Analysis Report by Healthwatch Tower Hamlets of GP services in Tower Hamlets for the period January to March 2023. -
News -
Anxiety is one of the most common mental health problems we can face. Focusing on anxiety for this year's Mental Health Awareness Week will increase people's awareness and understanding of anxiety by providing information on the things that can help prevent it from becoming a problem.
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NHS England has recently published its "Delivery plan for recovering access to primary care". We outline what the planned changes will mean for you. -
Report -
Healthy Neighbourhoods are a new way of shaping how communities work. It means everyone should have easy access to things that support them to live a healthy and fulfilling life such as food shops, parks, gyms, schools, health services, and leisure activities. -
News -
Loneliness and social isolation are common problems for people of all ages in our borough. These conditions can lead to poor physical and mental health and increase the risk of developing conditions like dementia and depression. The elderly are particularly vulnerable due to reduced mobility and lack of proximity to family, but young people also experience loneliness when away from home.
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In our annual report, we highlight the hard work of the Healthwatch Tower Hamlets team in actively listening to the community's experiences during 2022 and 2023. By gathering and utilizing the stories of residents, we were able to enhance the quality of local health and social care services. -
Report -
A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about health and care services in Tower Hamlets. -
Report -
A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about GP services in Tower Hamlets. -
Report -
A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about maternity care across North East London. -
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A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about mental health services in North East London. -
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A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about children's health services across North East London. -
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A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about long-term condition services across North East London. -
Report -
On 10th May 2023, we conducted an Enter and View visit to the Albion Health Centre, a GP practice located on Whitechapel Road. Read on to see what we observed at the GP practice and find out more about Enter and View visits.
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Advice and Information -
Those waiting for hospital treatment can visit the Wait well, stay well website for support and advice on management of physical and mental wellbeing. NHS North East London, in conjunction with their Trust partners have developed the new website ‘Wait well, stay well.’ -
Advice and Information -
We understand that making a complaint about NHS or social care services can feel daunting. Check out our top tips and guidance to help you through the process. -
Report -
A Community Insight System (CIS) Dashboard Report showing patients' overall sentiment on their experiences with Barts Health from 1 October 2022, to 30 September 2023. -
Report -
A Community Insight System (CIS) Dashboard Report showing patients' overall sentiment on their experiences with North East London Hospital Services from 1 October 2022, to 30 September 2023. -
Report -
A Community Insight System (CIS) Trend Analysis Report analysing the stories of local people as they share the experiences of their local GP services in Tower Hamlets, and convert these findings into statistical data. -
Report -
A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about GP services in Tower Hamlets. -
Report -
Read the report on patient feedback collected between July and September 2023 and the key findings emerging from the data. -
Report -
A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about GP services in Tower Hamlets. -
Report -
A trend analysis report by Healthwatch Tower Hamlets- 1st October 2023-31st December 2023 -
News -
We're thrilled to announce that we had interns as part of our internship program. Their names are Luke and Haley, and they supported us for 12 weeks in 2023. Please keep reading to learn more about the tasks they worked on and the skills they acquired during their time here. -
Advice and Information -
As winter sets, it's crucial to prioritise your physical and mental health. We have advice and information to help you stay healthy this winter, including getting vaccines and taking care of your mental well-being. -
Report -
Read the report on patient feedback collected between October and December 2023 and the key findings emerging from the data. -
Report -
On 13th September 2023, we visited Goodman's Field Medical Practice located in Aldgate, East London. Read on to see what we observed at the medical practice and find out more about Enter and View visits. -
Advice and Information -
Access your health record securely with Patients Know Best (PKB) for free and easily from your smartphone, tablet or computer.