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We conducted a Community Insight System (CIS) research project, analysing the views and experiences of 580 residents in Tower Hamlets who were/are living with a long-term condition/disability. -
Advice and Information -
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you. -
News -
Share Your Feedback about Health and Care Services
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For the last two weeks, we had our work placement candidate as part of our work placement programme. Read on to find out what type of work she got involved in and the kind of skills she learned during her time with us.
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Thank you for supporting Healthwatch Tower Hamlets during our transition to YVHSC. We are proud of the progress made in the past year and welcome your feedback. Take our survey to share your thoughts.
Note: the survey is for stakeholders only. -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Report -
A Community Insight System (CIS) Trend Analysis Report analysing the stories of 1,285 people as they share the experiences of their local GP services in Tower Hamlets, and convert these findings into statistical data. -
Report -
This report examines the experiences of ethnic minority communities in North East London in relation to health care services during the Covid-19 pandemic, in the months of March 2020-October 2021. We analysed aggregated feedback from 1,682 comments. -
Report -
Our annual report showcases the grafting the Healthwatch Tower Hamlets team have done to listen to our community's experiences throughout 2020 and 2021. We listened to over 4,000 residents and utilized their stories to improve local health and social care services. -
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A Community Insight System (CIS) Trend Analysis Report and Dashboard Report showing the overall sentiment of how people feel about health and care services, specifically GP services, across North East London. -
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A Community Insight System (CIS) Trend Analysis Report and Dashboard Report showing the overall sentiment of how people feel about GP services across Tower Hamlets, Newham & Waltham Forest. -
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A Community Insight System (CIS) Trend Analysis Report and Dashboard Report showing the overall sentiment of how people feel about GP services across Tower Hamlets, Newham & Waltham Forest. -
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A Community Insight System (CIS) Trend Analysis Report and Dashboard Report showing the overall sentiment of how people feel about health and care services in Tower Hamlets, Newham & Waltham Forest. -
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A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about their health, care and community services in Tower Hamlets from the 1st January 2020 - 31st December 2020. -
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A Community Insight System (CIS) Trend Analysis Report and Dashboard Report showing resident's experiences and overall sentiment of GP services from the 1st January 2020 - 31st December 2020. -
Report -
A health and wellbeing report showing 354 respondent's commentary on GP surgeries in Tower Hamlets during the Covid-19 pandemic. -
Report -
A health and wellbeing report summarising 264 respondent's access to healthcare and information, mental health and community involvement in the Covid-19 pandemic. -
Report -
We have analysed the views of 33 residents on social media and created a community briefing of their thoughts and concerns during the Covid-19 pandemic. -
Report -
As part of the NHS Long Term Plan consultation, we spoke to 347 people at four local street markets to find out what they would do to improve health and wellbeing in Tower Hamlets. -
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A Community Insight System (CIS) Trend Analysis Report showing 333 resident's experience of using maternity services in Tower Hamlets, Newham and Waltham Forest during the 1st April 2018 - 31st March 2019. -
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This report explores how well services work together for people who access substance misuse and homeless services in Tower Hamlets. -
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A Community Insight System (CIS) Trend Analysis Report showing our analysis of 202 comments from service users, identifying a total of 748 issues within maternity services in Tower Hamlets in 2018. -
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A community engagement report based on 50 individual comments collected in 2017 and 2018, identifying 172 issues with services working together in Tower Hamlets.
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This report discusses how integrated social and health care services can be improved in the future. We have gathered the views of over 400 adults with care needs in Tower Hamlets to analyse their experiences of these services.
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A Community Insight System (CIS) Report presents data we have collected and analysed from 754 local people and identified 2,599 issues, using Royal London Hospital services, between October 2017 and March 2018.
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News -
Healthwatch Tower Hamlets is delighted to announce that phase two of the City Square Medical Group development project is now complete with the opening of NHS North East London Clinical Commissioning Group's new branch site at 445 Cable Street, London E1W 3DE. -
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Healthwatch Tower Hamlets has been nominated for a prestigious national award for our work on improving urgent care in Tower Hamlets. -
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The merging of the GPs, Stroudley Walk Health Centre and Merchant Street Practice, will occur on 1st July 2022. -
Report -
This is a trend analysis report examining important aspects of the services provided by GP surgeries in Tower Hamlets. We have coded and analysed a total of 1,388 issues, from 332 service users, collected between April 2017 - September 2017. -
Report -
At the Professional Development Centre (PDC) in Bethnal green, we gathered 47 views on health and social care, in an event dedicated to senior residents. The aim was for Health and Wellbeing Board Partners to engage with older people to develop an action plan for the Tower Hamlets Aging Well Strategy. -
Report -
This is a trend analysis report examining the experiences of 157 maternity service users in Tower Hamlets and discovering a total of 555 issues between April 2017 - September 2017. -
Report -
At a Hub in Victoria Park, we spoke with 97 local residents about their views on health and social care services in Tower Hamlets and how they could be improved. -
Report -
This trend analysis report examines important aspects of the services provided by GP surgeries in Tower Hamlets. We have coded and analysed a total of 3,369 issues, from 753 service users collected between April 2016 and March 2017. A further 577 issues, from 146 service users, collected between April and June 2017, were analysed separately. -
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A trend analysis report examining the experiences of 208 maternity service users in Tower Hamlets. This includes the Royal London Hospital, the Barkantine Birthing Centre, GP surgeries and health visitors.
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We visited 10 GP Practices across Tower Hamlets and spoke with 134 residents and gathered 224 comments about their experience of accessing GP appointments, between 1st April 2016 - 31st August 2016. -
News -
People with high blood pressure are increasingly being asked to monitor their condition at home. Find out what people think of using technology to keep tabs on their health and how they think the NHS can improve support. -
News -
NHS England has issued new guidance to GP practices across the country on facilitating more face-to-face appointments for patients. -
News -
This is your chance to tell help improve local services in Tower Hamlets by sharing your experience of using them.
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Volunteering with us will help you learn new skills or develop existing ones and gain valuable work experience. We provide training in research, data analysis, report writing and much more!
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Experiences of GP services in Tower Hamlets, a trend analysis report by Healthwatch Tower Hamlets 5th October 2022 -
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Experience of Royal London Hospital, a trend analysis report by Healthwatch Tower Hamlets-5th October 2022 -
News -
Our local CVS organisations and Tower Hamlets Together partners, are working to reduce social isolation, through longstanding work, with support of Tower Hamlets Loneliness Taskforce Grants and other resources.
Tower Hamlets Connection Network is supporting local organisations to work together to share ideas, information and access to resources to deliver a stronger local response to loneliness and isolation, affecting our most marginalised residents.