1. CIS Report - Experience of Maternity Services

    Report -

    A Community Insight System (CIS) Trend Analysis Report showing 333 resident's experience of using maternity services in Tower Hamlets, Newham and Waltham Forest during the 1st April 2018 - 31st March 2019.

  2. Integrated Care for People Who Access Substance Misuse and Homeless Services in Tower Hamlets

    Report -

    This report explores how well services work together for people who access substance misuse and homeless services in Tower Hamlets.

  3. CIS Report - Tower Hamlets Maternity Services

    Report -

    A Community Insight System (CIS) Trend Analysis Report showing our analysis of 202 comments from service users, identifying a total of 748 issues within maternity services in Tower Hamlets in 2018.

  4. CIS Report - Royal London Hospital 2018

    Report -

    A Community Insight System (CIS) Report presenting data we have collected and analysed from 1,406 local people. We have identified 4,780 issues, using Royal London Hospital services, between January 2018 - December 2018.

  5. Do Health and Social Care Services in Tower Hamlets Work Well Together?

    Report -

    A community engagement report based on 50 individual comments collected in 2017 and 2018, identifying 172 issues with services working together in Tower Hamlets.

  6. Dentistry Services in Tower Hamlets Report 2017-2018

    Report -

    A trend analysis report based on the 234 analysed comments from service users, identifying 861 issues in primary care dentists and hospital-based dentistry, between October 2017 - October 2018.

  7. Adults with Care Needs in Tower Hamlets

    Report -

    This report discusses how integrated social and health care services can be improved in the future. We have gathered the views of over 400 adults with care needs in Tower Hamlets to analyse their experiences of these services.

  8. CIS Report - Royal London Hospital 2017-2018

    Report -

    A Community Insight System (CIS) Report presents data we have collected and analysed from 754 local people and identified 2,599 issues, using Royal London Hospital services, between October 2017 and March 2018.

  9. Community Health Services Foot Clinic Consultation Report 2018

    Report -

    This report discusses the patient experience of 66 local people across 2018, commenting on the changes made to the Foot Clinic services at Mile End Hospital.

  10. City Square Medical Group – Cable Street branch

    News -

    Healthwatch Tower Hamlets is delighted to announce that phase two of the City Square Medical Group development project is now complete with the opening of NHS North East London Clinical Commissioning Group's new branch site at 445 Cable Street, London E1W 3DE.

  11. What should post-lockdown look like?

    News -

    Healthwatch Tower Hamlets are looking into health and care services to see the changes that have occurred and improvements that should be made.

  12. Healthwatch Tower Hamlets Nominated for National Award 2020

    News -

    Healthwatch Tower Hamlets has been nominated for a prestigious national award for our work on improving urgent care in Tower Hamlets.

  13. New Healthwatch Tower Hamlets launched

    News -

    Your Voice in Health and Social Care take over the provision of Healthwatch Tower Hamlets on 1st April 2022.

  14. Meet your new Healthwatch – online event

    News -

    Come and meet Your Voice in Health and Social Care (YVHSC), the new provider of Healthwatch Tower Hamlets.

  15. Stroudley Walk Health Centre and Merchant Street Practice Merging

    News -

    The merging of the GPs, Stroudley Walk Health Centre and Merchant Street Practice, will occur on 1st July 2022.

  16. NHS help to try to get pregnant – tell us what you think

    News -

    North East London Clinical Commissioning Group (NEL CCG) has launched (13 June 2022) an online survey to seek feedback on their proposed new fertility policy that outlines the NHS help available for people who are trying to get pregnant.

  17. Pediatric Dental Health in Tower Hamlets Report

    Report -

    We spoke to 86 local residents and service users about their experiences of using Pediatric Dentistry services in Tower Hamlets.

  18. GP Experience April 2017 - September 2017

    Report -

    This is a trend analysis report examining important aspects of the services provided by GP surgeries in Tower Hamlets. We have coded and analysed a total of 1,388 issues, from 332 service users, collected between April 2017 - September 2017.

  19. Your Voice Counts Report: Bethnal Green Event

    Report -

    At the Professional Development Centre (PDC) in Bethnal green, we gathered 47 views on health and social care, in an event dedicated to senior residents. The aim was for Health and Wellbeing Board Partners to engage with older people to develop an action plan for the Tower Hamlets Aging Well Strategy.

  20. Maternity Services April 2017 - September 2017

    Report -

    This is a trend analysis report examining the experiences of 157 maternity service users in Tower Hamlets and discovering a total of 555 issues between April 2017 - September 2017.

  21. Your Voice Counts Report: Victoria Park Event

    Report -

    At a Hub in Victoria Park, we spoke with 97 local residents about their views on health and social care services in Tower Hamlets and how they could be improved.

  22. GP Experience April 2016 - March 2017

    Report -

    This trend analysis report examines important aspects of the services provided by GP surgeries in Tower Hamlets. We have coded and analysed a total of 3,369 issues, from 753 service users collected between April 2016 and March 2017. A further 577 issues, from 146 service users, collected between April and June 2017, were analysed separately.

  23. Maternity Services 2016 - 2017

    Report -

    A trend analysis report examining the experiences of 208 maternity service users in Tower Hamlets. This includes the Royal London Hospital, the Barkantine Birthing Centre, GP surgeries and health visitors.

  24. Acute Care Report: Royal London Hospital 2016-2017

    Report -

    This trend analysis report examines important aspects of the service provided at the Royal London Hospital (RLH). We have coded and analysed a total of 4,134 issues, from 1,633 service users; collected between April 2016 - March 2017.

  25. Accessing GP Practices

    Report -

    We visited 10 GP Practices across Tower Hamlets and spoke with 134 residents and gathered 224 comments about their experience of accessing GP appointments, between 1st April 2016 - 31st August 2016.

  26. Health and Wellbeing Strategy Engagement Report 2016-2020

    Report -

    The Health and Wellbeing Strategy engagement event engaged 126 local people in how changes in the Health and Wellbeing Strategy could be achieved over the next three years.

  27. Your Voice Counts Report: Stepney Green Event

    Report -

    We held a community event in Harford Centre and gathered feedback from the local community in Stepney Green, to influence Tower Hamlets' health strategy, commissioning and service delivery.

  28. Nutrition at Royal London Hospital

    Report -

    Patient Leader and Healthwatch Board Member, Iain MacLeod engaged with 35 patients and staff to learn how to improve nutrition at Royal London Hospital.

  29. Medication and Mental Health Recovery

    Report -

    We surveyed over a hundred mental health service users between October and November 2016 about their medication.

  30. Tower Hamlets Co-ordinated Care Report Phase 1&2

    Report -

    The Tower Hamlets Co-ordinated Care Network Incentive Scheme (NIS) have conducted an evaluation. Their purpose was to change the way that patients receive care and the way that their care was organised and administered. They co-ordinated a two phase scheme to carry this out.

  31. Community Health Services Engagement: Patient Outcomes

    Report -

    This report outlines the results of Tower Hamlets Clinical Commissioning Group (THCCG) engagement with the community to develop patient outcomes that will be used to select and monitor service providers of community health services.

  32. Diabetes Prevention in Young Bangladeshis

    Report -

    We conducted research analysing the views and experiences of 40 young people on the prevention of diabetes in Tower Hamlets. Participants took part in interviews and also focus groups to share their experiences around prevention.

  33. How Has Lockdown Affected People's Mental Health and Dignity?

    News -

    New research highlights the challenges faced by health and social care services in England and the importance of giving feedback to help improve care.

  34. Your Care, Your Way – Join Healthwatch’s New Campaign

    News -

    Clear, understandable information is important to help you make the right health and care decisions. Join our campaign and have your say on what needs to change.

  35. Are You or Your Loved Ones Waiting for Hospital Care? Share you views

    News -

    Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.

  36. We Need to Focus on Inequalities to Address NHS Waiting Lists

    News -

    The current hospital backlog has had a huge impact on many patients waiting for treatment. But if you are a woman, on a low income or from an ethnic minority background, you are more likely to have a worse experience of waiting for care.

  37. Health and Care Bill Granted Royal Assent in Milestone for Healthcare Recovery and Reform

    News -

    Today, the Health and Care Bill has received Royal Assent, marking a milestone in the recovery and reform of how health and care services work together. Read Healthwatch England's response.

  38. Using Tech to Monitor Your Health at Home - What Can the NHS Learn?

    News -

    People with high blood pressure are increasingly being asked to monitor their condition at home. Find out what people think of using technology to keep tabs on their health and how they think the NHS can improve support.

  39. Many NHS Trusts Not Supporting Equal Access to Care for Deaf and Blind People

    News -

    New research shows that many NHS trusts are not meeting their legal duty to help people with additional communication needs.

  40. Accessible Information Standard – Recommendations

    News -

    As part of Healthwatch England's 'Your Care, Your Way' campaign, they have set out five headline recommendations to help health and care services ensure that people who have communication needs are given their healthcare information in the way they need it.

  41. Accessible Information Standard – Findings from our Freedom of Information Requests

    News -

    Between September and November 2021, Healthwatch England submitted a Freedom of Information (FOI) requests to over 200 National Health Service (NHS) provider trusts to gather details on compliance with the Accessible Information Standard.

  42. Healthwatch England's New National Director Starts Work

    News -

    We’re delighted to let you know that Louise Ansari, Healthwatch England's new National Director, has started with Healthwatch England today.

  43. NHS Sets Out Elective Recovery Plan

    News -

    With a record six million people currently waiting for hospital treatment, the NHS has today set out a plan to address backlogs that built up during the Covid-19 pandemic and tackle long waiting lists for care. Read Healthwatch England's response.

  44. Waiting Lists are Inevitable. It's How We Manage Them That Matters.

    News -

    A record-breaking 5.7 million people are waiting for hospital care. In response, the Government is spending an extra £5.9 billion to tackle the problem. Healthwatch England's latest research looks at how the backlog is impacting the lives of those waiting.

  45. NHS Dentistry: Healthwatch England Have Co-signed An Open Letter to the Chancellor of the Exchequer

    News -

    Healthwatch England have co-signed an open letter addressed to the Chancellor of the Exchequer Rishi Sunak calling for a recovery plan for NHS dentistry.

  46. People Living in the Poorest Areas Waiting Longer for Hospital Treatment

    News -

    The King’s Fund and Healthwatch England jointly call for urgent action to address hospital waiting lists and improve patients’ experience of delays to treatment.

  47. COVID-19: What Can Pharmacists Learn from People’s Experiences of Services?

    News -

    Are you a pharmacist? Find out what the public thought worked well, and what could have been better when it came to the support you provided during the pandemic.

  48. Your Views Helped Improve Non-Emergency Patient Transport Services

    News -

    NHS England has published a new report outlining changes to non-emergency patient transport services (NEPTS) and broader NHS transport support. Take a look at what the changes mean for you and your loved ones.