1. What's the point? Nothing ever changes.

    News -

    You might think your feedback doesn’t have the power to change how health and social care services run. We want to show you how that isn’t the case.

  2. Holistic Welfare Checks Part of Updated Hospital Discharge Guidance

    News -

    The Government has recently updated national hospital discharge guidance, taking on board our key recommendations. Take a look at what the improvements mean for you.

  3. Patient Data is Crucial for the Planning of Health Services - and So is Building Trust in How the NHS Uses It.

    News -

    The NHS’s plans to better use data held by GPs to support planning services and research has sparked a lot of discussion in recent weeks. Healthwatch England have been sharing your views to help shape the debate.

  4. Covid-19 Vaccine Round-Up: Access, Attitudes and Experiences

    News -

    Thousands of people shared their experiences of the Covid-19 vaccine with Healthwatch England. Find out what you told them and how they made sure your views were heard.

  5. Focus on NHS Admin is Needed to Improve People’s Experiences of Care

    News -

    In partnership with Healthwatch and National Voices, new findings from The King's Fund highlight the critical role of administration in how people experience care.

  6. Five Principles for Post-COVID-19 Digital Healthcare

    News -

    Healthwatch England's new report explores people's experiences of digital and remote healthcare and sets out five principles for post-COVID-19 care to ensure no one is left behind.

  7. New Research Exploring Vaccination Confidence Provides Vital Lessons for Public Health Campaigns

    News -

    Healthwatch England has joined forces with Traverse to explore vaccination confidence among people from African, Bangladeshi, Caribbean and Pakistani backgrounds living in the UK.

  8. Twin Crisis of Access and Affordability Calls for a Radical Rethink of NHS Dentistry

    News -

    New data indicates the dental crisis shows no signs of slowing, with four in five people (80%) struggling to access timely care during the last COVID-19 lockdown.

  9. More GP Appointments To Be Offered Face-to-Face to Those Who Need It

    News -

    NHS England has issued new guidance to GP practices across the country on facilitating more face-to-face appointments for patients.

  10. Complaints Advocacy Service

    Advice and Information -

    Every area of England has an independent NHS complaints advocacy service funded by the local authority. They can help you make a complaint about an NHS service or work out what you want to achieve from a complaint.

  11. Volunteer Hub

    Advice and Information -

    Healthwatch Tower Hamlets is recruiting volunteers. Make this an opportunity to build your community.

  12. Information on coronavirus

    Advice and Information -

    Find out what to do if you have COVID-19 symptoms, where to go for support and how you can help stop the spread.

  13. Paid work placements

    Advice and Information -

    Healthwatch Tower Hamlets offers two types of unique work placement opportunities for working age residents and residents with Learning Disabilities.

  14. New NHS waiting list for treatment figures - our response

    News -

    With the NHS experiencing the busiest summer on record, the waiting list for treatment has hit a new high, according to latest figures. Read our response.

  15. How your child can get a polio vaccine in Tower Hamlets

    News -

    Children aged 1 to 9 living in London are being offered a dose of polio vaccine.
    For some children, this is an extra dose, or other children it may bring them up to date with their routine vaccination.

  16. Lack of NHS dental appointments widens health inequalities

    News -

    A survey of public attitudes to NHS dentistry shows that half of the adults in England find dental charges unfair amid escalating living costs. Healthwatch England warned decision-makers that NHS dentistry is in desperate need of reform.

  17. We have launched our Healthy Neighbourhood project

    News -

    This is your chance to tell help improve local services in Tower Hamlets by sharing your experience of using them.

  18. Council wins £5m research boost to address health inequalities

    News -

    Tower Hamlets Council and its partners have secured a £5m funding award through a new national scheme to boost support for research to address health inequalities.

  19. Volunteer for Healthwatch Tower Hamlets and boost your CV!

    News -

    Volunteering with us will help you learn new skills or develop existing ones and gain valuable work experience. We provide training in research, data analysis, report writing and much more!

  20. The experience of Health, Care and Community services

    Report -

    Experiences of Health, Care and Community services. A Trend Analysis Report by Healthwatch Tower Hamlets 5th October 2022.

  21. The Experience of GP Services in Tower Hamlets

    Report -

    Experiences of GP services in Tower Hamlets, a trend analysis report by Healthwatch Tower Hamlets 5th October 2022

  22. The Experience of Royal London Hospital

    Report -

    Experience of Royal London Hospital, a trend analysis report by Healthwatch Tower Hamlets-5th October 2022

  23. Loneliness Event

    News -

    Our local CVS organisations and Tower Hamlets Together partners, are working to reduce social isolation, through longstanding work, with support of Tower Hamlets Loneliness Taskforce Grants and other resources.

    Tower Hamlets Connection Network is supporting local organisations to work together to share ideas, information and access to resources to deliver a stronger local response to loneliness and isolation, affecting our most marginalised residents.


  24. Tell us your story of maternal mental health care

    News -

    Pregnancy is a major life event for any family. It can be joyful and fulfilling but also challenging. We’re launching a national survey to understand if care works for new mothers and birthing parents. Share your story.

  25. Flu vaccine: What you need to know

    Advice and Information -

    Not sure whether you’re eligible for a flu vaccine or how to get it? Read our frequently asked questions.

  26. How can your pharmacy help you?

    Advice and Information -

    Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you.

  27. How can you find an NHS dentist?

    Advice and Information -

    How can you find an NHS dentist?

  28. What should I expect after being referred for mental health support?

    Advice and Information -

    Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.

  29. Cost of Living Crisis - Help & Support for Tower Hamlets Residents

    Advice and Information -

    At Healthwatch Tower Hamlets, we want to support residents during this difficult time when energy prices and the general cost of living have increased. We have put together a list of support services and organisations that are offering residents help with food and energy bills, as well as advice on things like debt and money management.

  30. Care Home Direct Enhanced Service in Tower Hamlets

    Report -

    Our report on GP services provided to Care Home residents in the borough.

  31. Care Home Direct Enhanced Service in North East London

    Report -

    Report on GP services provided to Care Home residents in the eight boroughs of North East London.

  32. GP Access in Tower Hamlets – April to September 2022

    Report -

    Healthwatch Tower Hamlets analysed comments from GP service users relating to different service aspects around access and summarised the key findings.

  33. Strep A and Scarlet Fever - A guide for parents

    Advice and Information -

    What is Scarlet Fever, what are the symptoms, and what to do if your child displays symptoms.

  34. How to stay well this winter

    Advice and Information -

    Tips to help you stay well this winter and get the care you need.

  35. The Experience of Health, Care and Community Services

    Report -

    Trend analysis report of people's experience of health, care and community Services in Tower Hamlets for the period of October to December 2022.

  36. The Experience of GP Services

    Report -

    A trends analysis report of GP services in Tower Hamlets for the period of January to December 2022.

  37. The Experience of Royal London Hospital

    Report -

    A trends analysis report of Royal London Hospital services for the period of January to December 2022.

  38. How to access primary care services

    Advice and Information -

    General practitioners (GPs) are doctors who treat all common medical conditions.

    Where necessary they can refer you to hospitals and other medical services for urgent and specialist treatment. They focus on the health of the whole person combining physical, psychological and social aspects of your care.

    Your GP should usually be your first point of call for all medical questions and you will need to make an appointment.

    You can book appointments with your GP practice online via their website or using the NHS app. If you can’t get online you can call your practice.

  39. Mental Health

    Advice and Information -

    Struggling with your mental health? The NHS is here to help you. Find out how you can access local support services in your area.

  40. Formal Pharmaceutical Needs Assessment (PNA) Consultation

    News -

    Tower Hamlets Health and Wellbeing Board is in the process of developing an updated Pharmaceutical Needs Assessment (PNA) for the borough. This is an important document that describes health and wellbeing need and the provision of pharmacy services.

  41. Tower Hamlets Together-Coproduction Network

    News -

    Improving how the Council and NHS can work with people and the voluntary and community sector to improve health and care services.

  42. Care Home Direct Enhanced service-A trend Analysis report May-July 2022

    Report -

    Care Home Direct Enhanced service. A trend Analysis report on GP services provided to Care Home residents in the eight boroughs of North East London. By Healthwatch Tower Hamlets. May-July 2022.

  43. GP appointments in north east London

    News -

    Each month the NHS publishes national and regional data on GP appointments. You can see in the infographic below that in December 2022, GP practices in north east London provided over 860,000 appointments. 46% of the of these appointments were same day, 57% were within one day and 78% were within one week. 65% were face-to-face and 34% over the phone; and 58% of these appointments were with a GP and 41% with another member of practice staff like a nurse.

  44. Tower Hamlets Council to pilot government Family Hubs scheme

    News -

    Tower Hamlets Council one of first 75 local authorities to pilot government Family Hubs model to be rolled out across the borough by March 2024