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News -
NHS England has recently published its "Delivery plan for recovering access to primary care". We outline what the planned changes will mean for you. -
Report -
Healthy Neighbourhoods are a new way of shaping how communities work. It means everyone should have easy access to things that support them to live a healthy and fulfilling life such as food shops, parks, gyms, schools, health services, and leisure activities. -
News -
Loneliness and social isolation are common problems for people of all ages in our borough. These conditions can lead to poor physical and mental health and increase the risk of developing conditions like dementia and depression. The elderly are particularly vulnerable due to reduced mobility and lack of proximity to family, but young people also experience loneliness when away from home.
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Report -
In our annual report, we highlight the hard work of the Healthwatch Tower Hamlets team in actively listening to the community's experiences during 2022 and 2023. By gathering and utilizing the stories of residents, we were able to enhance the quality of local health and social care services. -
News -
Thank you for supporting Healthwatch Tower Hamlets during our transition to YVHSC. We are proud of the progress made in the past year and welcome your feedback. Take our survey to share your thoughts.
Note: the survey is for stakeholders only. -
News -
The UK Health Security Agency (UKHSA) has issued a warning that, while measles cases are low at the national level, there is an elevated risk of outbreaks in London. -
Report -
A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about health and care services in Tower Hamlets. -
Report -
A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about GP services in Tower Hamlets. -
Report -
A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about maternity care across North East London. -
Report -
A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about mental health services in North East London. -
Report -
A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about children's health services across North East London. -
Report -
A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about long-term condition services across North East London. -
Report -
A Community Insight System (CIS) Dashboard Report showing patients' overall sentiment on their experiences with Barts Health from 1 July 2022, to 30 June 2023. -
Report -
A Community Insight System (CIS) Dashboard Report showing patients' overall sentiment on their experiences with North East London Hospital Services from 1 July 2022, to 30 June 2023. -
Report -
On 10th May 2023, we conducted an Enter and View visit to the Albion Health Centre, a GP practice located on Whitechapel Road. Read on to see what we observed at the GP practice and find out more about Enter and View visits.
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Advice and Information -
Those waiting for hospital treatment can visit the Wait well, stay well website for support and advice on management of physical and mental wellbeing. NHS North East London, in conjunction with their Trust partners have developed the new website ‘Wait well, stay well.’ -
Advice and Information -
We understand that making a complaint about NHS or social care services can feel daunting. Check out our top tips and guidance to help you through the process. -
News -
Our new research project, Healthwatch Tower Hamlets aims to help improve access to mental health support. -
Report -
A Community Insight System (CIS) Dashboard Report showing patients' overall sentiment on their experiences with Barts Health from 1 October 2022, to 30 September 2023. -
Report -
A Community Insight System (CIS) Dashboard Report showing patients' overall sentiment on their experiences with North East London Hospital Services from 1 October 2022, to 30 September 2023. -
Report -
A Community Insight System (CIS) Trend Analysis Report analysing the stories of local people as they share the experiences of their local GP services in Tower Hamlets, and convert these findings into statistical data. -
Report -
A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about GP services in Tower Hamlets. -
Report -
Read the report on patient feedback collected between July and September 2023 and the key findings emerging from the data. -
Report -
A Community Insight System (CIS) Dashboard Report showing patients' overall sentiment on their experiences with Bartshealth from 1st January 2023 to 31st December 2023. -
Report -
A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about GP services in Tower Hamlets. -
Report -
A trend analysis report by Healthwatch Tower Hamlets- 1st October 2023-31st December 2023 -
News -
We're thrilled to announce that we had interns as part of our internship program. Their names are Luke and Haley, and they supported us for 12 weeks in 2023. Please keep reading to learn more about the tasks they worked on and the skills they acquired during their time here. -
Advice and Information -
As winter sets, it's crucial to prioritise your physical and mental health. We have advice and information to help you stay healthy this winter, including getting vaccines and taking care of your mental well-being. -
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Under a new plan published recently, people will benefit from millions more NHS dental appointments over the next year. Read our response. -
Report -
Read the report on patient feedback collected between October and December 2023 and the key findings emerging from the data. -
Report -
On 13th September 2023, we visited Goodman's Field Medical Practice located in Aldgate, East London. Read on to see what we observed at the medical practice and find out more about Enter and View visits. -
Advice and Information -
Access your health record securely with Patients Know Best (PKB) for free and easily from your smartphone, tablet or computer.
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Report -
The report presents key findings from feedback on dental care in Tower Hamlets collected through the Community Insights System (CIS). It focuses on themes including Advice/Information, Booking, Cost, Hygiene, Quality, Staff Attitude, Support, Timing, User Involvement, and Waiting List. -
Report -
The report presents key findings from feedback on Ethnic minority communities’ access to mental health care in Tower Hamlets collected through the Community Insights System (CIS). -
Report -
The report presents key findings from feedback on GP Access in Tower Hamlets collected through the Community Insights System (CIS) and it focuses on service aspects relating to access: Booking, Choice, Registration/Access, Telephone, Timing, and Waiting List. -
Report -
Community insights on housing in Tower Hamlets. Data was collected as part of our Healthy Neighbourhoods research project that asked residents to what extent homes in the borough support the needs of the community. -
News -
The upcoming Bank Holidays in May could affect the opening hours of local pharmacies in Tower Hamlets. See below information about pharmacies that have been asked to stay open during Bank Holidays on the 6th and 27th of May. -
Report -
Healthwatch Tower Hamlets spoke with residents to find out the barriers to people accessing mental health services. -
Advice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect. -
Advice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment. -
Advice and Information -
Five things you should expect from home care, domiciliary care or help in the home. -
Advice and Information -
How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost. -
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